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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Callie Zinn

Callie Zinn

November 12, 2024

5  out of  5
rating by Callie Zinn
"I have loved working with the Trey White State Farm group. They always offer amazing customer service, educated me on different policies, doesn’t push sales but offers all ways to save and help out. Any claim I have had was handled quick, efficiently, and always helped out!"
We responded:
"Callie, we appreciate you sharing your experience with our team! Thank you for acknowledging our business approach - we strive to treat our customers the same way we want to be treated as customers ourselves. We enjoy working with you and your husband, and hope to be your trusted insurance partner for years to come. Thank you again!"
Profile photo of Cheryl Bean

Cheryl Bean

November 7, 2024

5  out of  5
rating by Cheryl Bean
"An up and coming young man. Provides state of the art service."
We responded:
"Mrs. Cheryl, thank you so much! We appreciate your kind words and your loyalty as a customer all of these years, and look forward to helping you for many more!"
Profile photo of Angela Bryan

Angela Bryan

November 4, 2024

5  out of  5
rating by Angela Bryan
"Great rates! Wonderful customer service!"
We responded:
"Angela - thank you so much for leaving us a review. We appreciate your trust and your business, and are looking forward to working with you guys for years to come!"
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David Richard

November 1, 2024

5  out of  5
rating by David Richard
"Trey and his great staff are always responsive, very knowledgeable and helpful with any questions or concerns I have ever had."
We responded:
"Mr. Richard - thank you for trusting us, it is truly a pleasure and a privilege to serve you and your wife. We appreciate that you continue to choose us, and look forward to serving your insurance and financial services needs for years to come!"
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Ginny Watters

October 28, 2024

5  out of  5
rating by Ginny Watters
"They saved us so so much money and the customer service is great!"
We responded:
"Ginny, thank you for taking time to share your experience with us. We are excited we were able to provide a better value to you, and always strive to deliver a customer experience that hopefully exceeds your expectations. Your trust is appreciated, and never taken for granted - thank you for allowing us to handle your auto and home insurance, and we look forward to helping you with any of your other insurance needs as life happens!"
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Tiffany Campise

October 3, 2024

5  out of  5
rating by Tiffany Campise
"Customer service was top notch. Answered every questions and fast response!"
We responded:
"Tiffany, thank you so much for sharing your experience with us. Though we are always seeking ways to improve, we put a lot of pride in treating our customers the way we want to be treated, and appreciate your recognition of your experience. Thank you for choosing our agency team, we are grateful for your business and look forward to working with you for years to come!"
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Carli

September 30, 2024

5  out of  5
rating by Carli
"Braden and Taylor were amazing to work with!! So personable and saved me some money. So happy I made the switch! :)"
We responded:
"Carli, thank you so much for sharing your experience with our team, and for the personal recognition for Braden and Taylor. We appreciate your business and your trust, and we are happy you made the switch too! Thank you for choosing us! :)"
Profile photo of D Rutledge

D Rutledge

September 19, 2024

5  out of  5
rating by D Rutledge
"The Trey White agency has helped me with all of my insurance needs. Their customer service has been fantastic!"
We responded:
"Thank you so much for sharing your experience with our team. We appreciate you allowing us to partner with you to provide your insurance and financial service solutions, and hope to be your trusted ally for years to come. Thank you for choosing us!"
Profile photo of Matthew Wedel

Matthew Wedel

August 28, 2024

5  out of  5
rating by Matthew Wedel
"Easy to work with, got a quote in minutes"
We responded:
"Thank you for sharing your experience with us, and for giving us the opportunity to earn your business - we appreciate you!"
Profile photo of Sarah Godeaux

Sarah Godeaux

July 29, 2024

5  out of  5
rating by Sarah Godeaux
"Initially, I called to get home owners insurance for a mobile home, and ended with me transferring my whole auto policy over from Allstate -- as well as getting that homeowners insurance! I spoke with Braden last week, because I had to find insurance for the hone we are purchasing but Hardin county is apparently extremely difficult when it comes to mobile homes. I called State Farm when a few people I work with were like "just give them a call and see, we have all of our stuff through them." Honestly, the professionalism as well as the information that I received is really what sold me (as well as those great rates!). I felt that Braden really, and truly, wanted me to completely understand everything he was saying. Even explaining things a few more times in different ways that I could understand wholly. Also, shout out to miss Taylor for calling and checking that I didn't need any further assistance with the app or if I had any other questions!"
We responded:
"Sarah, thank you so much for taking the time to write such a thorough review, and in recognizing two of our team - we will make sure they both are shared your praise at our next meeting. We appreciate your business and your trust, and are grateful that you chose us - we hope you have found a permanent home and look forward to working with you for years to come."
Profile photo of Emile Landry

Emile Landry

July 29, 2024

5  out of  5
rating by Emile Landry
"Great service, insurance, and people!"
We responded:
"Thank you so much for your review, and in taking the time to share your experience. We value your business and promise to never take it for granted. Thank you for choosing us!"
Profile photo of Ashlynn Gaspard

Ashlynn Gaspard

July 24, 2024

5  out of  5
rating by Ashlynn Gaspard
"I've had the pleasure of working with Trey White to purchase life insurance policies for family members, which is typically a tough uncomfortable conversation to begin with. He is incredibly knowledgeable and organic with his processes, truly making you feel like a friend not just another client. He throughly explains every option, making sure you understand and feel confident in the choices you have, offering advice and scenarios throughout each step. Trey and his team are incredible, and I highly recommend him and his staff to take care of any life event you or your family need to have insured!"
We responded:
"Ashlynn, thank you so much for your kind words. Working with you has been nothing but a pleasure, and we are grateful that you chose us to help you navigate your options and arrive at a solution. We appreciate your business and your trust, and will never take either for granted. Thank you!"
Profile photo of Jesilla

Jesilla

July 1, 2024

5  out of  5
rating by Jesilla
"We have had our insurance through Trey White State Farm for several years! Trey and his team have always been so extremely helpful!! Very knowledgeable, has helped us with better understanding of our insurance policies and how they work along with all the benefits. We highly recommend Trey White State Farm!!"
We responded:
"Jesilla - your kindness and words of encouragement are greatly appreciated! We all love to see you and your family when you come in, and are grateful that you continue to choose us as your trusted insurance partner as we all walk this journey of life together. We appreciate and are grateful for you guys! THANK YOU!"
Profile photo of Zoe Lowe

Zoe Lowe

June 11, 2024

5  out of  5
rating by Zoe Lowe
"I went in today to receive a free quote regarding life insurance and they did an awesome job. Nikki explained everything to me in a straightforward and meaningful way. I also got a free t shirt which was epic"
We responded:
"Zoe, thank you a ton for sharing your experience with us and with Nikki. It was great to meet you, and we hope that we are able to help a bit with your camp project!"
Profile photo of Tim Auchterlonie

Tim Auchterlonie

June 8, 2024

5  out of  5
rating by Tim Auchterlonie
"Tyler met my needs for my home, auto and umbrella insurance policies in a quick efficient manner."
We responded:
"Tim, thank you for taking time from your day to share your experience with our office, and specifically Tyler. We appreciate your trust in us, and value your business immensely. Thank you!"
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Zachary Hinson

June 5, 2024

5  out of  5
rating by Zachary Hinson
"Braden has been super helpful getting me set up with my insurance, I greatly appreciate his help with everything."
We responded:
"Zachary, thank you so much for taking time from your day to recognize Braden. He is one of our hardest working team members and is always striving to improve the experience his customers receive. We appreciate you trusting our office and Braden with your insurance and financial service needs!"
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Justin Ketcherside

January 30, 2024

5  out of  5
rating by Justin Ketcherside
"I've been with trey white and state farm for over 16 years. Excellent service and the people are courteous and professional"
We responded:
"Justin, thank you for your kindness and for your loyalty with us! We are grateful that you continue to allow us to serve you! We are blessed to have friends like you!"
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Ronnie Romero

December 14, 2023

5  out of  5
rating by Ronnie Romero
"Trey is a great resource for other agents across the country. If you're in need a an agent in Texas, Trey's team is ready for you!"
We responded:
"Thank you Ronnie! Your kindness is appreciated, and I am happy to help in any way I can, as I will never be able to fully repay the time and energy others have poured into me. Have a Merry Christmas!"
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Regina Mackowski

November 28, 2023

5  out of  5
rating by Regina Mackowski
"I recently called for a quote and they were very knowledgeable and helpful. I appreciate the quick response time in getting the quote together."
We responded:
"Regina, we appreciate your feedback, and thank you for taking the time to share with us. We constantly seek ways to improve in an effort to continually deliver the best insurance experience possible. We will make sure to pass your kind words along to Jeremy. Whether we earn your business at this time or not, we are grateful for the consideration and the opportunity to do so - THANK YOU!"
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Brittany Scheer

November 22, 2023

5  out of  5
rating by Brittany Scheer
"I spoke with Braden Carter today and he was GREAT! He answered all my questions! Answered with no hesitation at all, to every question I had. He is very enthusiastic, friendly, and VERY knowledgeable! Call Braden (not Jake) at State Farm with all your insurance needs!"
We responded:
"Brittany, thank you so much for taking time from your day to share your experience with Braden. He is a great young man with a servant's heart, and we are grateful to have him on our team. We appreciate your trust in Braden and the rest of our staff to take care of your insurance and financial service needs, and promise to never take that relationship for granted. Thank you again!"
Profile photo of Sable Prater

Sable Prater

November 2, 2023

5  out of  5
rating by Sable Prater
"Jeremy was super helpful and got me the documents I needed within 5 minutes of speaking with him."
We responded:
"Sable - thank you so much for sharing your time with us to leave a review. Your kindness is appreciated, and I look forward to sharing it with Jeremy. We appreciate your trust in us, and knowing that you have countless choices to choose from in serving your insurance needs, appreciate our business with you!"
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lydia white

October 26, 2023

5  out of  5
rating by lydia white
"Wonderful people ."
We responded:
"Thank you Mrs. Lydia for taking the time to share your experience with us. We appreciate your business and loyalty, and we think you and your family are wonderful too!"
Profile photo of Kaitlin Scarborough

Kaitlin Scarborough

August 29, 2023

5  out of  5
rating by Kaitlin Scarborough
"I met Nikki and absolutely fell in love with her! I realized she did insurance and she got me the best rates. She is willing to answer any questions you may have! We have been shopping for months bc our current insurance was sky high. She was able to bundle life insurance and our auto AND STILL SAVE US MONEY. We were able to save over $250 a month! You will not be disappointed if you contact her.. let her at least give you a quote! Thank you STATE FARM!!"
We responded:
"Kaitlin, thank you so much for taking the time to share your experience with us. Nikki is indeed a wonderful part of our team - she is kind, caring and very detailed in building coverage for the individual needs of her customers. I look forward to sharing your feedback in our next team meeting. Thank you for your trust, we know you have countless choices to handle your insurance and financial service needs, and do not take for granted that you chose us!"
Profile photo of Elizabeth Parker

Elizabeth Parker

July 5, 2023

5  out of  5
rating by Elizabeth Parker
"Jeremy was friendly, easy going, and quick to get a quote with. Would recommend."
We responded:
"Mrs. Parker - thank you very much for taking time from your day to share your experience with us. Jeremy strives daily to improve his customer experience, and I appreciate you providing feedback we can share together. Whether we earn your business at this time or not, we are always grateful for the opportunity!"
Profile photo of Thomas Wilson

Thomas Wilson

June 22, 2023

1  out of  5
rating by Thomas Wilson
"Got rate increase but it didn’t help me it only helped State Farm they Also told me that it was a corporate kind of deal too I’m not happy with the customer service at all no follow up at all my boat has been waiting to get fixed now for a month matter fact over a month I called them they told me to send the estimate to State Farm so I did two weeks went by didn’t ever hear anything call them back they said they needed pictures but I thought they had the estimate so they could get the pictures from the place that had my boat but that didn’t happen so I had toMake sure that they got the pictures two weeks went by never heard anything from no one finally I called back and they tell me they didn’t get the estimate that I sent to the claims department so I had to send that again next day I find out the claim was accepted and they were supposed to mail me a check on the 15th to take to the boat place well it’s the 22nd no check yet still waiting I had all I can take someI think I’ve been with Trey White for over 10 years or better no I think it’s time for a change"
We responded:
"Mr. Wilson, thank you for taking the time to share your concerns. As we discussed together over the phone last week, rates are in no way controlled at an agency level, though we are always happy to discuss your coverage and discounts to see if there are any changes you would like to make to alleviate the pressure on your budget as needed. Regarding your claim, I do know that my team member Ashleigh has followed up with you along the way, as this is our process with every claim filed in our office. Though we do not have claims authority to control that side of our company, we always try to make sure that open communication continues and do anything we can to make the process as smooth as we can. I do understand your concerns around these situations, but hope that you will consider the impact of scoring us for things that are outside the scope of our agency control. I also hope you will reconsider staying here with us, but should you make the decision to insure elsewhere, am grateful for the years spent together and would be happy to welcome you back if something changes in the future."